Transit Alerts: Add, update, or delete – Trillium Support

Transit alerts are an important function of websites, as they are a crucial way to communicate service changes to your riders.

Somethings to note:

Use a short, descriptive title. Avoid putting the dates of the alert into the title.
Setting a start date will show this as the effective date everywhere the alert is displayed. The alert will still appear on the site even if it is before the start date.
If you have an end date set, the alert will no longer appear on the site after this date.

Selecting System Alert will show this alert as a banner at the top of all pages. Only the most recent system alert will be displayed in the top banner. However, a button will appear in the alert banner which will expand to display additional System Alerts. Affected Routes should always be selected when possible. If it affects your entire agency, select All Routes. Alerts will appear on the route pages of Affected Routes. If there are no affected routes, consider whether it makes more sense as a news item than as an alert.

** To add a transit alert: **

Log on to your Wordpress site.
Find the Alerts menu item on the left menu and click on it.
Select "Add New" at the top of the Alerts page.
Add the heading and text for your alert.
On the right-hand side, use the Alert Zone box to add the route-names or zones for the services that are affected by the alert. This is important because it will set the alert to appear at the top of those route pages.
If the alert has a specific timeline, use the Post Expirator box below the Alert Zone box.
When you're done, select "Publish" in the top right-hand corner.

** To edit a transit alert: **

Log on to your Wordpress site.
Find the Alerts menu item on the left menu and click on it.
Click on the alert you want to edit.
After editing the alert, click the "Publish" button in the top right-hand corner.

** To delete a transit alert: **

Log on to your Wordpress site.
Find the Alerts menu item on the left menu and click on it.
Select the box(s) next to the alert(s) you would like to delete.
Click the "Bulk Actions" drop-down menu.
Select "Move to trash."
Click the "Apply" button just to its right.